I have a great Ale-8-One related picture I want to send in, is there an email or snail mail address that I can send it to?

Yes. To send a picture or related attachment, the snail mail address is: 25 Carol Road, Winchester, KY 40391, or you can submit via our contact form. If you have a question, comment, or story please submit it using the contact form.

Can I return bottles to the plant?

Bottles can be returned to the plant in Winchester  8:30 a.m.-4:30 p.m. Monday-Friday, excluding holidays. Please bring your driver’s license. Drive past the front entrance, around to the far side of the building. There will be a door that says product pick-up/bottle returns. Ring the bell beside the door. Someone from the warehouse will take and count your bottles. The warehouse will notify the front desk of your bottle count and your driver’s license will be recorded. Cash or a check will be issued to you for the amount of the bottle return.

How can I get a job at Ale-8-One?

Please click the Employment link in the footer to view a list of our current open positions. To apply for a position select Apply for Job. All applications are kept on file for a minimum of six months.

What is the return/exhange policy for The Company Store?

For complete instructions and guidelines for returns and exchanges read our Company Store Return Policy and print our Return/Exchange Form

How long will it take to receive my order?

Ale-8-One packages usually take between three and five business days to arrive. Orders are filled daily Tuesday through Friday. If you have a more pressing need, please call 859-744-3484 to have your shipment expedited.

How can you tell what the shipping charges are going to be?

There are a number of factors that determine the shipping and handling charges. The calculation requires your shipping zip code, your billing information, and the final weight of the package. Before you confirm the order, all the charges will be itemized for you in a printable format.

Can Ale-8-One be shipped without a credit card?

If you do not have a credit card and would like to order our product please call (859) 744-3484 for more information.