Tour Hours: Thursday and Friday at 9:00 a.m., 10:00 a.m. and 11:00 a.m.
Gift Shop Hours: Monday through Friday from 8:30 a.m. -4:30 p.m.
Do I need to cancel my tour if I am unable to make it?
If you must cancel your tour, please contact us at 859-744-3484 or firstname.lastname@example.org. We often have a wait list so please be courteous, and send us a quick message if you are unable to attend or if your number of guests changes.
What should I do in case of inclement weather on my tour day?
Please call 859-744-3484 to ensure we are operating on our regular schedule.
Is the tour handicapped accessible?
We are handicapped accessible. However, we do not have any assistive devices available.
Are there restrooms at the tour?
We have limited facilities. Large groups should allow extra time.
Is there bus parking for the tour?
After unloading at the door, please park in the lower part of the lot along the curb. The front drive must be kept clear for large trucks.
Where should I park for the tour?
There is plenty of visitor/general parking in our main lot. Overflow parking is available in the two rows between Fazoli’s & El Camino.
Are there directions to the plant?
Can I take pictures or videos on the tour?
Feel free to take pictures and videos of the tour. Cameras, video cameras and cell phones are allowed and we encourage you to post them on Facebook, Instagram, Twitter and YouTube.
Will I get to see Ale-8 made on the tour?
Seeing Ale-8 produced is one of the highlights of the tour, however we cannot guarantee that the lines will be running.
How long does the tour last?
The tour takes approximately 45 minutes to complete.
When should I arrive for my tour?
Please arrive at least 10 minutes prior to your scheduled tour time, and check-in at the front desk. Tours will start promptly at the scheduled time.
Do I need to make a reservation for a tour?
Yes. Reservations are required.
Are there limitations on group size for tours?
We can accommodate groups of up to 35 people. If you have larger groups, please call us at 859-744-3484 ext. 233.
Are there age requirements for the tour?
All ages are welcome to take a tour.